Reforming State-Owned Enterprises in Developing Countries: A Conceptual Framework for Enhancing Performance and Economic Contribution

Samukeliso  Musendame; Patson  Chawuruka; Oliver  Kapepa

Samukeliso Musendame Women’s University in Africa, Faculty of Management and Entrepreneurial Sciences, Department of Commerce and Management
Patson Chawuruka Women’s University in Africa, Faculty of Management and Entrepreneurial Sciences, Department of Commerce and Management
Oliver Kapepa University Canada West, Department of Marketing, Strategy & Entrepreneurship

Keywords: Digital Transformation, Dynamic Capabilities, Resource-Based View, Innovation, Africa, Organizational Performance, Digital Strategy, Emerging Markets

Abstract

This study examines the drivers, challenges, and outcomes of digital transformation within organizations, with a particular focus on the African context. Drawing on dynamic capabilities theory and the resource-based view, the research explores how organizations leverage digital technologies to enhance performance and competitiveness. Using empirical data, the study identifies key drivers of digital transformation, including leadership commitment, customer-centric innovation, and technological readiness. It also highlights significant challenges, such as skills gaps, infrastructural limitations, and governance issues. The findings reveal that successful digital transformation requires a holistic approach that integrates technological, organizational, and human factors. The study contributes to existing literature by providing context-specific insights and offers practical recommendations for managers and policymakers. The paper concludes by proposing a conceptual framework to guide digital transformation in emerging markets and suggests avenues for future research.